Frequently Asked Questions

Open a listing, choose your dates and number of guests, then click Book. You will be taken to a secure Paystack page to pay. Your booking is confirmed as soon as payment succeeds.

Your dates are held for 60 minutes after you create a booking. If payment is not completed in that time, the booking is cancelled and the dates are released to other guests.

All payments go through Paystack: debit/credit card, bank transfer and USSD. We never see or store your card details.

The total shown before you pay includes the nightly rate, a 5% service fee and any refundable security deposit set by the host.

Yes. Most apartments require at least 2 nights; the minimum for each apartment is shown on its page.

Go to My Bookings, open the booking and click Cancel. Whether you get a refund depends on the cancellation policy shown on the listing. Approved refunds are processed within 3–5 business days.

Create an account and choose Host, then add your apartment with photos and pricing. Our team reviews every listing before it goes live.

Listing is free. We charge a 5% commission on each paid booking.